Help & FAQs

Welcome to the Current Stride Help Centre — here you’ll find quick answers to the most common questions about our waterproof socks, orders, and guarantees.
If you can’t find what you’re looking for, contact us here.

Orders & Shipping

Where do you ship from?
We ship all orders directly from our international fulfillment centers to ensure reliable worldwide delivery.

How long does shipping take?
Delivery usually takes 10–15 business days, depending on your location.

Where do you ship to?
We currently ship to the United Kingdom, United States, and Australia.

Can I change or cancel my order?
We begin processing orders right away, so changes or cancellations can only be made within 12 hours of placing your order. Please email us as soon as possible if you need help.

Sizing & Fit

How do I find my size?
Check our Size Guide before ordering — it’s designed to help you find your perfect fit.
If you’re between sizes, we recommend sizing up for comfort.

Are your socks unisex?
Yes — all Current Stride socks are unisex and designed for performance, comfort, and everyday wear.

Product & Care

Are Current Stride socks really waterproof?
Yes. Each pair is built with a 3-layer waterproof and breathable membrane that keeps water out while allowing sweat and heat to escape.

Can I use them for sports and outdoor activities?
Absolutely — they’re made for running, hiking, cycling, and any adventure where dry, comfortable feet make the difference.

How do I wash them?
Our socks can be machine washed or hand washed.
Use cold water (30°C / 86°F) and avoid bleach, ironing, or tumble drying.
For best results, air dry them naturally.

Guarantee & Returns

Do you accept returns?
For hygiene reasons, all sales are final.
However, every pair is covered by our 30-Day Waterproof Guarantee.

What is the Waterproof Guarantee?
If your socks leak or have defects (like damaged seams or manufacturing issues), you can choose:

  • Free replacement + discount code, or

  • Full refund + discount code.
    No questions asked.
    Learn more in our Refund Policy

Discounts & Promotions

How can I get a discount?
We occasionally offer exclusive discounts for our email subscribers.
To receive one, simply subscribe to our newsletter on our Discount Codes page — you’ll get your code straight to your inbox.

Contact

Still have questions?
Reach out through our Contact page — our team will get back to you within 24 hours (Mon–Fri).